Questions? We’ve Got Answers.
Are your products authentic?
Absolutely. KAI APPARELS curates and purchases our supplies through authorized Fairtex partners that are referred to us by Fairtex to manage the products that require relocation, so that we can downstream them to the right market that needs them.
Can you supply the full Fairtex range?
What we can offer is curated through careful data analysis and upon green light by Fairtex to retail them in specific markets. In general, we do not sell everything under the sun — we focus on what fits our athletes best.
How does KAI APPARELS compare to global brands like Nike?
While major athletic brands focus on mass-market, multi-sport apparel, KAI APPARELS specializes in the high-performance, technical demands of professional training. Our specialist-first philosophy prioritizes technical precision, durability, and specific athlete feedback over mass-market volume.
Where is your physical base of operations?
KAI APPARELS manages its operations at 11 North Buona Vista, The Metropolis Tower 2, Level 8-01, Singapore 138589. This serves as our administrative and order dispatchment hub, keeping our overhead lean and trim.
How long does shipping take?
We dispatch within 7–10 business days after order confirmation. Islandwide delivery across Singapore.
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, return the unused item in original condition for a full refund. See our full Refund & Returns policy for details.
How do I track my order?
Once your order is dispatched, you will receive an email with tracking details so you can monitor your delivery.
Do you offer bulk orders for clubs or teams?
Yes. We work directly with schools, clubs, and teams. Contact us at kaiapparels@mycorpdesk.com for bulk pricing and arrangements.
Still Have Questions? Contact Us.
We’re here to help. Reach out and we’ll get back to you within 1 business day.
11 North Buona Vista, The Metropolis Tower 2, Level 8-01, Singapore 138589
Monday – Friday, 9:00 AM – 6:00 PM (SGT)
Prefer to write directly? Email or contact us at kaiapparels@mycorpdesk.com
Phone: +65 6808 7883